1. Service Scope and Acceptance of Terms

Welcome to SouthernBasket.shop. By accessing or using our website southernbasket.shop, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, do not use our website or services.

Service Scope

SouthernBasket.shop sells home and household products to customers within the United States. Our services include:

• Online retail sales of home products
• Order processing and fulfillment
• Customer support services

Custom Products

International Shipping

Eligibility

You must be at least 18 years of age to make a purchase. By placing an order, you represent that you are 18 years or older and that the information you provide is accurate and complete.

2. Account Registration and Security

Account Requirements

Account registration is NOT required to browse our website or make a purchase. You may complete a purchase as a guest without creating an account.

If you choose to create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password confidential and secure
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

Prohibited Behavior

You are strictly prohibited from:

• Using another person’s account without authorization
• Using false identities or impersonating any person or entity
• Attempting to gain unauthorized access to our systems or accounts
• Interfering with or disrupting the security of our website
• Using automated scripts, bots, or scraping tools
• Engaging in any activity that could damage, disable, or impair our services
• Attempting to reverse engineer any aspect of our website
• Using our website for any illegal purpose
• Posting or transmitting any harmful, threatening, or unlawful content
• Violating any applicable laws or regulations

Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to immediately notify us of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account security.

Account Termination

We reserve the right to terminate accounts, refuse service, or cancel orders at our sole discretion if we suspect violation of these Terms or any illegal or fraudulent activity.

3. Pricing and Payment Terms

Prices and Taxes

All prices displayed on our website are in United States Dollars (USD).

What’s included in prices:

• The base price of the product
• Applicable sales tax (will be calculated and displayed at checkout based on your shipping address)

What’s not included in prices (displayed separately at checkout):

• Shipping costs – though we offer free standard shipping on all orders, this is shown as $0.00 at checkout

Accepted Payment Methods

We accept the following payment methods:

• PayPal (including PayPal Credit)

We do not accept: direct credit card payments (all credit card payments are processed through PayPal), checks, money orders, cash on delivery, or cryptocurrency.

Payment Process

1. Add items to your cart and proceed to checkout
2. Enter your shipping and billing information
3. Review your order summary, including all charges (product prices, taxes, shipping – which is free)
4. Select PayPal as your payment method
5. You will be redirected to PayPal’s secure site to log in and authorize payment
6. After PayPal authorization, you will be returned to our site
7. You will see an order confirmation screen and receive a confirmation email
8. Payment is processed at the time of order submission

Additional Fees and Charges

Potential charges beyond our control:

• Bank fees or foreign transaction fees that may be charged by your financial institution (these are beyond our control)

Order Verification

Orders may be subject to verification and fraud checks. We reserve the right to cancel any order we suspect to be fraudulent or in violation of these Terms.

4. Shipping and Delivery

Shipping Area

We currently ship to all 50 United States. We do not ship to PO Boxes, APO/FPO addresses, or international destinations. Any orders placed for delivery outside the United States will be automatically cancelled.

Shipping Methods

We offer only Standard Shipping. We do not offer expedited, express, overnight, or priority shipping options. All orders are shipped via standard ground carriers (USPS, UPS, or FedEx, depending on destination and package characteristics).

Shipping Costs

All orders qualify for FREE standard shipping. There are no minimum order requirements for free shipping. The free shipping applies to the base shipping cost only and does not include:

• Installation services
• Assembly services
• Unpacking services
• In-home delivery setup
• Old item removal
• White glove service
• Inside delivery (beyond doorstep)

Order Processing and Cut-off Time

Orders are typically processed within 0-1 business days (excluding weekends and holidays).

Delivery Estimates

Once processed, delivery typically takes 3-5 business days. Please note:

• These are estimates only, not guarantees
• Actual delivery times may vary based on destination, carrier, weather, and other factors
• We do not guarantee delivery by a specific date
• Delivery to remote areas may take longer

No Optional or Hidden Fees

There are no optional shipping fees, handling fees, or other hidden charges. All costs associated with your order are clearly displayed at checkout.