Accepted Payment Methods

SouthernBasket.shop accepts the following payment method:

We do NOT accept:

• Direct credit card payments (all credit card payments must go through PayPal)
• Cash on delivery (COD)
• Checks or money orders
• Wire transfers
• Cryptocurrency
• Venmo (unless through PayPal)
• Apple Pay / Google Pay (unless through PayPal)

Payment Process

1. Select Items: Add desired items to your shopping cart
2. Proceed to Checkout: Review your cart and click checkout
3. Enter Information: Provide shipping and billing information
4. Review Order: Review all charges, including product prices, taxes, and shipping (which is free)
5. Select PayPal: Choose PayPal as your payment method
6. Redirect to PayPal: You will be redirected to PayPal’s secure website
7. Log In or Pay as Guest: Log in to your PayPal account or pay as a guest with credit card
8. Review and Authorize: Review the payment details and authorize the transaction
9. Return to Our Site: After authorization, you will be automatically redirected to our site
10. Order Confirmation: You will see an order confirmation screen and receive a confirmation email

When Payment is Charged

• PayPal: Payment is processed immediately at the time of order submission

Your PayPal account or credit card statement will show a charge from “SouthernBasket.shop” or a similar descriptor.

Payment Security

We take payment security seriously:

• All payment information is transmitted using SSL/TLS encryption (HTTPS)
• We are PCI DSS compliant through our use of PayPal
• Payment details are processed directly on PayPal’s secure servers – we do not store full payment credentials
• PayPal’s security protocols include fraud monitoring and seller protection
• We implement additional fraud detection and prevention measures

Payment Authorization and Verification

All orders are subject to verification and fraud checks. We may:

• Verify your payment information with PayPal
• Request additional verification for orders that appear unusual
• Cancel orders that fail our fraud prevention checks

Currency

All transactions are processed in United States Dollars (USD). If your PayPal account or credit card uses a different currency, PayPal will handle the currency conversion and may charge additional conversion fees.

Payment Declines

If your payment is declined, please:

1. Verify that your payment information is correct
2. Ensure sufficient funds or credit are available
3. Contact your bank or PayPal – they may have fraud blocks in place
4. Try a different payment method within PayPal
5. Contact us at support@trendsprout.shop for assistance

Bank Fees and Charges

Your bank or credit card issuer may charge additional fees including:

• Foreign transaction fees (if applicable)
• International service fees
• Currency conversion fees

These fees are determined by your financial institution and are beyond our control. Please check with your bank for their fee schedule.

Order Cancellation and Payment Reversals

If an order is cancelled after payment has been processed:

• Refunds will be issued to the original PayPal account
• Any non-refundable payment processor fees charged by PayPal may be deducted from the refund
• PayPal refunds are typically processed within 1-3 business days

Taxes

Sales tax, where applicable, will be calculated based on your shipping address and displayed at checkout. We are required by law to collect sales tax in states where we have economic nexus.

Payment Confirmation

After successful payment, you will receive:

• An on-screen order confirmation on our website
• An email confirmation sent to the address you provided
• A receipt from PayPal sent to your PayPal email address

Please retain your order confirmation email for your records.

Contact for Payment Issues

If you experience any payment issues or have questions about your payment, contact us at:

Email: support@trendsprout.shop
Phone: +1 (928) 594-2160

Please include your order number if you have one.